The shared customer-success workspace
Everyone sees the same picture. Even your AI.
bluplai is the workspace where your team, your partners and your customer work from one live account plan — the goals, the owners, the next steps and how the customer actually feels. Built AI-native from the schema up, so your AI can read it, update it and do the drudge work for you.
Live today
Priced per seat
Connect your AI in one command
Acme Industrial · Account workspace
Goals
Account health
Watch and improve
Agent activity
01 — After the close
The deal closes. The truth scatters.
The plan lives in a deck. The numbers live in a spreadsheet. The promises live in someone's inbox. By the first QBR, nobody is looking at the same picture — and the customer can feel it.
bluplai is the account view your team has been waiting months for — live in minutes, not another internal dashboard project.
02 — One workspace
Run the whole post-sale motion in one place your customer can see.
Four stages carry an account from first discovery to renewal — all of them shipped and in the product today, not on a roadmap.
01
Discover
Capture goals, friction and what the customer is actually trying to change.
02
Qualify
Turn signals into value drivers, ROI assumptions and a case both sides believe.
03
Plan
Success plans, stakeholder maps, journeys and milestones — with owners and dates.
04
Engage
Surveys, questionnaires, events and adoption tracking, tied back to the account.
Both sides in the room
A shared space, not a private internal doc.
Invite the customer into their own scoped workspace and give partners view-only access. Everyone works from the same goals, the same plan and the same next steps — so nothing gets lost between teams after the deal closes.
Pin it once
Do the work once. Stop re-asking every login.
Pin what you have learned about an account and it stays put. You asked the questions, you captured the answers — bluplai holds them where the whole team can see, instead of making you start again each quarter.
03 — Signal from noise
See how customers really feel — and what to do about it.
Satisfaction surveys collect the customer's own words. bluplai reads every response and returns a six-level sentiment read, the top pain points and specific recommended actions — an action list, not a spreadsheet of comments.
Grounded first, generative second: the analysis starts from what your customers actually said, before any AI writes a word.
V. negative
Negative
S. negative
Neutral
Positive
V. positive
Sentiment read
Positive — trending up
Top pain point
Onboarding time
Recommended action
Assign a migration owner this week
04 — Bring your AI
Connect your AI in one command.
No integration project, no API keys, nothing to build. If your team already uses an AI assistant, it can be working inside your bluplai workspace in about a minute.
Step 01
Choose your AI
Whatever your team already talks to. If it speaks MCP, it can work in bluplai.
Step 02
Connect
One command. Approve access in your browser — like signing in to any app — and pick your organisation. No API keys to manage; access is yours and revocable at any time.
terminal — one command to connect
$
Step 03
Ask in plain language
Your AI reads and updates the same workspace you see — with your permissions, in the same audit trail. Or drop a folder of call transcripts on the ingest skill and watch the account plan build itself.
How healthy is the Acme account, and what changed this week?
Health is 72 (watch). Adoption and engagement are steady; support dipped after two open tickets. This week a data-migration risk was raised and assigned to J. Mason, and the QBR agenda was drafted. Sources: account health components · activity log
Fair questions
Is this too technical for me?
No. It is one command pasted into your AI's settings, then an approve screen in your browser — the same as signing in to any app. There is nothing to install on a server and no code to write. And if you would rather not connect anything, the built-in assistant inside the app does the same work.
Is my data safe?
Your AI acts as you: your role, your organisation, your customer scope, enforced by row-level security in the database. Every change it makes lands in the same audit trail as human edits, and its access tokens rotate and can be revoked at any time. Nothing an agent does exceeds what you could do yourself.
What can my AI actually do?
Read everything you can see — accounts, health, success plans, ROI, activity — on every plan. Creating and updating records needs a Pro, Scale or Enterprise plan and a non-viewer role. Under the hood that is 36 tools, including bulk operations and ask_bluplai, which delegates open questions to bluplai's own agent.
Do I need this to use bluplai?
No. The workspace stands entirely on its own in the browser, and a built-in assistant already lives in the app. Connecting your own AI is there for when you want it — not a requirement.
05 — Built for agents
A stable machine interface, not a bolt-on chatbot.
If your team runs its own agents, bluplai gives them a production surface: typed tools, honest errors and the same isolation and auditing as human users.
0
MCP tools
0+
Entity schemas
0
Records per bulk write
0
Audit trail — humans and agents
Self-describing schemas
describe_record returns fields, enums and required parents for around 25 entity types — your agent discovers the shape of the data instead of guessing it.
Bulk operations
Create up to 100 records in one call with per-row validation, so a full account plan lands in seconds — and partial failures tell the agent exactly what to fix.
Delegation
ask_bluplai hands an open question to bluplai’s own agent, which plans the reads over your scoped data and returns the answer with its tool trail visible.
Honest limits: tokens are user-bound via consent today — no service accounts or webhooks yet. See what's next.
06 — Trust and focus
We don't sync everything. Bring the data that brings you dollars.
Every tool promises that everything syncs. You know how that goes. bluplai starts with the accounts that matter, keeps them right, and protects them properly.
Tenant isolation
Every organisation’s data is isolated with row-level security at the database layer. The same scoping code guards the app, the assistant and the MCP surface.
Your permissions, everywhere
An agent acts as you: your role, your organisation, your customer scope. Nothing an agent does exceeds what you could do yourself.
Revocable, audited access
OAuth 2.1 with browser consent. Tokens rotate and can be revoked at any time, and every change — human or agent — lands in the same audit trail.
07 — Start today
Live, priced and ready this afternoon.
No waitlist, no "contact sales" wall. A real multi-tenant product you can be inside today — built close to the sales and customer success practitioners who shape every release.
Starter
€50 /seat/mo
A focused book of accounts, with the workspace and in-app AI queries.
Pro — most popular
€100 /seat/mo
Full AI: ask, analyse and act across your workspace, and let connected agents write.
Scale & Enterprise
€400 /seat/mo
Large portfolios, bring-your-own LLM, onboarding included. See all plans.
Put your team, your customer and your AI on the same page.
Start in the app today, or talk it through with the people who built it.