Insights & Stories

The Bluplai Blog

Explore ideas, insights, and stories from the world of AI, customer success, and the movement we're building together.

Featured

LeadershipFeatured

Building the AI-Powered Organization: A Practical Guide

How to build an organization where AI and humans thrive together. A step-by-step guide.

January 26, 20259 min read

Leandro & Daniel

Co-founders

Customer Success

From Activity to Impact: Measuring Real Customer Success

Stop measuring what your teams do. Start measuring what your customers achieve.

January 25, 20257 min read

Leandro & Daniel

Co-founders

Revenue

Sales and CS Alignment: Why It Matters Now

The secret to revenue growth is not better sales or better CS. It's alignment between them.

January 22, 20257 min read

Leandro & Daniel

Co-founders

Leadership

Building Shared Understanding: The Foundation of Trust

Why shared understanding is more valuable than any single tool or process.

January 21, 20256 min read

Leandro & Daniel

Co-founders

Customer Success

The Promise vs Reality Gap: How bluplai Closes It

Learn how to bridge the gap between what you sold and what you deliver.

January 17, 20258 min read

Leandro & Daniel

Co-founders

Customer Success

Why Customer Engagement Breaks Between Sales and CS

Understand the hidden costs of disconnected Sales and Customer Success teams, and how to fix it.

January 16, 20257 min read

Leandro & Daniel

Co-founders

AI Strategy

Understanding AI Agents: Your Guide to the Next Evolution of AI

AI agents are transforming how we work with technology. Learn what they are, how they work, and why they matter for your business.

January 8, 20257 min read

Leandro

AI Strategist

Tutorials

Designing AI Products with Humans First

The secret to great AI products isn't just better algorithms - it's understanding people. Here's our approach to human-centered AI design.

January 5, 20256 min read

Daniel

AI Navigator

Case Studies

Building an AI-Ready Team Culture

Successful AI adoption isn't about tools - it's about people. Learn how to build a culture where your team thrives alongside AI.

January 2, 20258 min read

Leandro

AI Strategist

The Movement

The Plaier Movement: Why We Call Ourselves Plaiers

What does it mean to be a 'Plaier'? Discover the philosophy behind our movement and how you can join us in reshaping the AI landscape.

December 28, 20244 min read

Daniel

AI Navigator